Ride
Structured ride workflows designed around local rollout controls and approved service eligibility.
Pakistan mobility platform
Your city. Your ride.
Sawwari is a digital platform being developed for ride, courier and logistics services in Pakistan.
Service availability is subject to rollout location, verification, vehicle eligibility, applicable policies and local requirements.
Courier
Planned parcel delivery supported by declaration, packaging and safety-focused handling requirements.
Logistics
Operational workflows intended for broader transport and delivery needs as approved by service category and location.
About
Built for controlled, connected city services
Sawwari is intended to be a unified digital platform that connects Riders, approved Captains, courier needs and logistics needs through controlled workflows.
Captain profiles, documents and vehicles are subject to approval and ongoing compliance checks, while service availability and features vary by service category and location.
Connected demand
One platform direction for mobility, parcel movement and logistics coordination without fragmenting user journeys.
Approved participation
Captain onboarding is intended to remain review-based rather than open and automatic.
Configurable future readiness
Legal-entity wording will be published here once finalized.
Safety
Safety checks designed into people, vehicles and deliveries
Captain and vehicle review
Captain verification and vehicle approval are expected to follow document review, controlled eligibility rules and ongoing compliance checks.
Support and dispute handling
In-app support and dispute handling are part of the operating model when services are available.
Courier and logistics safeguards
- No prohibited, illegal, hazardous, suspicious, stolen, restricted or dangerous goods.
- No drugs, weapons, explosives, flammables or controlled substances.
- Senders must declare contents accurately and package items securely.
- Users should not send cash, jewellery, precious metals, high-value electronics or irreplaceable documents through ordinary courier.
- Captains may refuse parcels that appear unsafe, suspicious, improperly packed or inconsistent with declared contents.
- Sawwari may cancel, investigate or report safety or legal concerns where appropriate.
These policies do not remove statutory rights or applicable legal duties.
Verified Captain and vehicle review processes
Controlled service eligibility
In-app support and dispute handling
Safety-focused courier and logistics policies
Terms & Policies
Current legal content from the same backend source used by the platform
The documents below are loaded directly from Sawwari legal endpoints. Version and publication details appear only when provided by the backend.
Loading current legal documents…
Current terms
Current policies
Contact
Stay in touch with Sawwari
support@sawwari.com
sawwari.com
Support and dispute handling is available through the Sawwari platform when services are available.